who we serve

We partner with health systems, retail pharmacies, and large provider groups to automate discharge medication delivery.

Health Systems

Steve Wilcher - adherent360

As today’s healthcare environment evolves, more risk has shifted to health systems through value-based care arrangements, readmission penalties, and quality measures. This shift places increasing pressure on health systems to control medication adherence and reduce medication errors. Value-based care emphasizes outcomes and cost-efficiency, rewarding health systems for keeping patients healthy and penalizing them for poor outcomes.

Readmission penalties, imposed by various healthcare policies, discourage hospitals from having patients readmitted shortly after discharge. These financial and regulatory pressures compel health systems to find innovative solutions to ensure patients follow their prescribed treatment plans accurately and avoid preventable medication-related issues.

adherent360 enables health system pharmacies, inpatient or outpatient, to augment existing operations to streamline admission, offer prescription fulfillment at any discharge point in the system, and ensure home delivery to cover the full needs of every patient.


Steve Wilcher - adherent360

With adherent360, support acute care patients at admission by ensuring a clean and accurate medication history, and at the time of discharge, deliver take-home medications. A critical component of acute care is the accurate documentation of a patient’s medication history, which helps prevent potential drug interactions, allergic reactions, and other medication-related issues.  Ensuring patients leave with their take-home medications also reduces the likelihood of gaps in treatment, which can lead to complications and readmissions.

Cover your risk and reduce readmissions by using the adherent360 automated dispensing machines and adherent360 mobile to provide a full and reliable meds-to-beds program. Automated dispensing machines streamline the medication distribution process within the facility, ensuring that patients receive their medications quickly and efficiently. The adherent360 mobile platform extends these capabilities by offering a comprehensive meds-to-beds program, ensuring that medications are delivered directly to the patient’s bedside before discharge.

Urgent Care

Steve Wilcher - adherent360

Enhance the services you provide to your patients by offering an urgent care formulary through a meds-to-beds program. By utilizing adherent360, healthcare providers can ensure that patients receive essential medications promptly and conveniently. This program extends the benefits of inpatient care to urgent care settings, allowing patients to access their prescriptions directly at their bedside before they leave the healthcare facility. Offering an urgent care formulary not only improves patient satisfaction by reducing the need for additional trips to the pharmacy but also enhances the overall quality of care by ensuring that patients begin their prescribed treatments without delay.

Utilize adherent360 to bill pharmacy insurance or support a cash-based formulary. This flexibility ensures that all patients, regardless of their insurance status, can benefit from the meds-to-beds program. By accommodating various payment methods, health systems can cover a broader range of urgent care needs and make essential medications accessible to a wider patient population. Covering urgent care needs will support health system goals of keeping patients from presenting unnecessarily to hospital emergency departments.


Steve Wilcher - adherent360

Filling prescriptions in the office allows health system providers to better control medication adherence. When prescriptions are filled directly within the facility, providers can ensure that patients receive their medications promptly and correctly. This immediate access to prescribed medications reduces the risk of patients not obtaining or starting their medications on time, which is crucial for managing chronic conditions, preventing disease progression, and ensuring overall treatment efficacy.

Changes in medication therapies require guidance, and confusion between provider and retail pharmacy is a common pain point. When medication adjustments are made, it is essential that patients understand the reasons for the changes, how to take the new medications, and what to expect in terms of side effects or interactions.

Health system retail pharmacies can utilize the remote pharmacist intervention and verification support from adherent360 to support clinic providers and capture revenue previously lost to large retail pharmacies. Most importantly, clinics can serve a larger role in the reduction of hospitalizations for at risk patients.